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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1747 reviews submitted in the last 3 years
Sheila (United States) - Independent Travel, Sep 2024
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Amazing trip.
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2. Consultant name and satisfaction rating:
Allison was quick to respond to all questions and concerns. The attention to detail was exceptional.
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3. How would you rate your package in terms of value for money?
Excellent
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4. How would you rate the accommodation against your expectations?
The first hotel in Tokyo was comfortable and the location was great for seeing a different side of Japan. It was a perfect one to start the trip with, the other hotels were fantastic.
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5. Please give us your comments on the transport included in your package.
Transport was excellent, nice cars and made it so easy getting from and to the airport with luggage.
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6. Please comment on any professional guiding included in your package?
Our guides were wonderful. They did a great job of showing off their town based on our interests.
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7. How do you rate the usefulness and standard of information in the Info-Pack?
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8. Would you consider travelling to Japan again?
Yes
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9. Would you travel again with InsideJapan Tours?
Yes
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